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Case Study: U.S. Brand Owner Launches a Soft Chews Line with SINO FRESH

· Last updated: Sep 10, 2026

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SINO FRESH Team

· 1 min read

Client Profile

Client typeBrand owner (first-time founder)
CountryUnited States
Dosage formSoft chews · 3 SKUs
Cooperation modelODM (formula from our library, customized)
TimelineBrief to first shipment in 12 weeks

The Challenge

The client wanted to enter the fast-growing joint and calming chew category but had no in-house formulator and no experience with U.S. supplement labeling rules. They needed one partner who could take responsibility for the formula, the compliance paperwork and the production run — not just fill an order to spec.

Our Solution

We started from our standard soft chews library and tailored three formulas to the client’s target claims and price point, then handled the documentation trail end to end.

  • Formula customization from our ODM library, including flavor trials
  • cGMP production in our ISO 8 cleanroom with batch COAs
  • Support for U.S. labeling review and claim wording
  • Export documentation prepared for U.S. customs clearance

The Result

The client launched all three SKUs with a retail-ready presentation, and the first reorder was placed shortly after the initial sell-through.

  • 3 SKUs launched in the first production run
  • 12 weeks from first brief to shipment
  • Reorder placed within 60 days of launch

Products Involved

This project used our soft chews line. Explore the full range on the products overview.

Client Feedback

“They handled formulation and regulatory support from day one.”

Mark T., Brand Owner · USA

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